Thank you for your passport application. Unfortunately you did not send all necessary supporting documents.
Unfortunately, we cannot except photocopied documents.
Please send me yours and both your parents original birth certificates.
With regards to your email, I am apologized that my parents’ original birth certificates will not be available Since both my parents were born in the mainland China before 1970, they do not have that certificate at that moment. Therefore, would you accept any other certificate for the approval of my application?
My father was born in ( year) in mainland China and has been Hong Kong since (year). My mother xxxxxxxx. Since both of them were not born in Hong Kong originally and they have not got the birth certificate. Hence, that document will not be available.