我3月10號寄都係係processing centre
之後打1823話想拎返份封信要hkpost跟進
搞咗差唔多兩個禮拜終於肯比我拎返
準備寄fedex...
另外之前send過enquiry form比hmpo
佢覆咗我
“Please do not worry about the submission of your documents. We will extend the time allowed to submit the documents.”
你哋睇吓使唔使都send去問下
We need some more information from you regarding your request to cancel a lost passport.
Your passport will not be cancelled until you contact us. Please call: +44 (0)300 123 2902.
Please be aware that our phone line is currently operating at reduced hours, from 10am to 2pm (UK time) Monday to Friday, excluding bank holidays. This is due to the use of social distancing measures to help keep our staff and customers safe from the coronavirus (Covid-19). We apologise for any inconvenience this may cause.