""Your important shipment is on its way
Dear Mr XXXX,
Passport application reference/Shipper's reference: XXXXX
(This was provided to you during the application process and will allow you to track your item).
DHL has received your supporting documents from Her Majesty's Passport Office (DHL Tracking Number/Waybill Number: XXXXXX).
If appropriate, your passport is also on the way with a separate DHL Waybill Number. We'll attempt to deliver within 7 working days.
Important - We'll deliver to the address you gave to Her Majesty's Passport Office.
Someone will need to be at home in order to sign for your delivery.
The courier will not post it through the letterbox.
You can arrange a delivery date that is convenient for you via the DHL website.
For the quickest way to contact DHL, track or reschedule your delivery please visit us here.
You can also email us at email@example.com. We aim to reply to emails within 5 working days.
DHL - Trusted and secure delivery partner of HM Passport Office"""
Application reference: XXXXX
Your new passport is on its way.
What happens next
We've sent your new passport by secure delivery. In most cases it will be delivered by DX delivery services. You can find out more at: https://www.dxdelivery.com/static/HMPO
Your documents will arrive separately. They won't be in the same envelope as your new passport.
Tell us what you think
We'd like feedback on our service so we can make improvements. Please take a few minutes to complete our survey at: http://passport-office-surveys.homeoffice.gov.uk/s/passport-applications/
Please don't reply to this email - it's an automatic message from an unmonitored account. Find out how to contact us at:
佢用DX delivery比我既新passport就收到, 但另外用DHL既supporting documents就一直冇收到