Hi ,
Thank you for contacting Google Support!
Please accept my sincere and unreserved apology that it's taking longer than usual to get a specific resolution to your query.
As mentioned earlier, we've already escalated the case to concerned team and they're looking into this for you. Please understand, we do not have any estimated time to receive an update from them.
Once we get any update from the specialist team, we will right away inform you about the same.
Thanks!
好燥