我嗰陣封信個argument大概係
There is nearly a 10% difference from what was charged to the initially stated price.
"Bloomberg rate + 5%"
Even after I took the 5% additional fee into account, the price still does not add up.
They refused to reveal how the charged price is calculated or what was the “Bloomberg rate” that day. I could have been overcharged and I will have no way to know or protect my right as a paying customer.
最後消委會係幫我refer左 travel industry authority跟進,你可以試吓直接搵TIA