We received your documents on 10/09/2020 but unfortunately the time period allocated for return of this expired on 05/09/2020 and therefore the application has been deleted. This is an automatic system action which unfortunately cannot be changed.
WHAT YOU NEED TO DO
In order to apply again for a passport, please fill in the attached application form and return it to the above address. I am sorry that we are unable to process the original application using the information we have already received.
You do not need to send the fee again, but we will require two new photos. I will keep the documents you have submitted, awaiting your reply. If you require assistance with your application, please call us on 00 11 44 300 222 0000, available from 8am to 8pm (UK time) Monday to Friday and 9am to 5.30pm (UK time) on weekends and UK public holidays.