He is talking to his dad, then his mom. They are shocked that he is in Ukraine, as a POW. Asking him why he went there. He says they were ordered to go, so he went. He doesn't know where in Ukraine he is, not familiar with the area. They are asking what to do...
one Ukr soldier suggested they call his commanders. Another suggested his parents get Russian people to go out to the squares and protest this war (not verbatim, it's an unplanned suggestion, I am inferring that's what he means)