On January 2nd, JL516 was involved in a collision with a Japan Coast Guard aircraft during landing at Haneda Airport. We offer our deepest condolences to the families of the Japan Coast Guard personnel who lost their lives as a result and apologize for the distress and inconvenience caused to our passengers, their families, and those affected. The safety of our customers and employees is our number one priority, and we are cooperating fully with the investigation.
In light of this accident, we are offering changes and refunds for JAL Group flight tickets without any fees for customers with reservations until March 31, 2024. For full details, please refer to this link:
https://social.jal.co.jp/kfd
