唔知有冇人枝手燈中咗sad貨.我兩枝其中一枝中咗
.send 咗 mail問beatro,佢咁回答:
Hello, This is BEATRO.
First of all, I apologize for the inconvenience.
Is it right that only the power is on and the color cannot be changed?
If it's right that you can't change the color and connecting to the app,
The reason confirmed is that we are currently exchanging it, so made EDAM is helping us with the exchange due to difficulties in procedures related to recovery and exchange.
I'm sorry to bother you, but if you contact the made EDAM, you can exchange it. So please contact made EDAM again.
(
https://www.madeedam.com/us/member/login.php)
if you have any questions about A/S, please contact us by email.