Thank you for the email to Tim Cook at Apple. Your correspondence concerns an issue that we believe would be better handled in a phone conversation.
Unfortunately, your phone number was not included in your email. I would like to speak with you at your earliest convenience. You may send me an email including your telephone number and a preferred time of contact.
Thank you for taking the time to write to us. I look forward to speaking with you.
Regards,
Angela Cheung
Apple Online Executive Relations
mailto:angela_cheung@group.apple.com