Hello,
'For fans, with Artists' UNIVERSE.
After service ends on February 17, 2023 at 18:00
(KST)
Regarding the use of UNIVERSE, we inform you as follows.
• App Inaccessible Schedule Change Notice • For smooth refund application and guidance
Please check the change schedule for app access inaccessibility.
(Before) March 31, 2023 18:00 (KST)
(Change) May 31, 2023 18:00 (KST)
* 'UNIVERSE' will be deleted from the app market after 18:00 (KST) on March 31, 2023, New downloads are not allowed.
> During the period from March 31, 2023 18:00
(KST) to May 31, 2023 18:00 (KST)
Access is only possible if you keep the UNIVERSE app on your device
I About backing up private messages
- Backup available period: February 27, 2023 10:00
(KST) to March 31, 2023 17:59 (KST)
- Backup method: App access > Top right bell ›
Select the artist you want to download
- Chatrooms that can be backed up: Chatrooms where 'subscription expiration' is confirmed as of
18:00 (KST) on February 17, 2023
- Backup support data: private message sending/ receiving text, photo, video, voice batch download (*The message display time in the backup data is based on UTC.).
* Attention (for Downloading)
- Backup is not possible after 18:00 (KST) on March 31, 2023, so be sure to check the period.
- Capacity may vary depending on subscription history. Please check the device capacity in advance.
- It does not support anything other than data batch download.
- Depending on the user, the backup data download notification reception time may be different.