https://youtu.be/zotmCTSZ5dI
條片入面有教返啲人依個係side cut演唱會,想聽酷愛櫻花嗰啲搵返tn20嚟聽,叫啲人入場前做定功課
但佢講到軟個expectation management 我覺得反而有好多主要嘅位做得唔好,例如fans會expect你依個係sidetrack 演唱會,冇諗過會出現主打歌,街客嘅expectation management 又冇做好,搞到個個入嚟on99唔知做咩
又例如part 2開之前佢講話個rundown會改,但實際原來都係得好少改動,其實咁樣唔好講好過講,等fans有少少驚喜好過期望過高而失望,依啲expectation management 軟仔真係有待改善