Since then, the suggestion is that
Arsenal have surrendered a coherent approach to player-spotting and handed too much power to the contacts books of Edu and the head of football, Raúl Sanllehi. Some members of staff are believed to feel frozen out and there is particular angst that
Arsenal, who also conducted a revamp of their academy staff in November, may be losing ground in any chase for the best young players.
There is a view that Arsenal’s hierarchy are awkward customers. It has not gone unnoticed among certain club personnel over the past two seasons that certain agents and contacts do not return calls as frequently.
One player representative says he sighs inwardly when an Arsenal number shows up on his phone; another is strongly critical of their communication skills.
Kia Joorabchian's growing influence sheds light on Arsenal's identity crisis
https://www.theguardian.com/football/2020/jun/27/kia-joorabchians-growing-influence-arsenal-identity-crisis
27/06/2020