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HKBNbroadband@hkbn.net
csmanagement@hkbn.net
Dear HKBN team,
I am writing to express my dissatisfaction with the internet service provided by your company. I have experienced frequent disconnections, which severely disrupts my ability to use the internet effectively.
Moreover, I have discovered that many other users, who are also your customers, face similar issues at the same time. This pattern suggests there might be a widespread problem with the service you are providing.
I would appreciate it if you could investigate this matter promptly and provide a resolution. Continuous and reliable internet access is essential, and I trust that you will address this issue with the urgency it requires.
Thank you for your attention to this matter. I look forward to your swift response.
Sincerely,
XXX