求救 Windows 上唔到網

小弟唔識IT 請見諒
近排部laptop 不時斷wifi （wifi 正常但係部laptop detect 唔到）
然後部機個ntoskrnl 就突然喺咁食CPU
之後想熄機/重新開機 都會卡住咗熄唔到機，迫我強制關機（長撳開機掣）
有冇人知道點部署？

上網搵幫手，喺強制熄機之前試過停過網絡介面卡（搞到裝置管理員沒有回應），開機之後啟動返網絡介面卡就冇事，但係呢單野一星期嚟幾劑都好煩，所以要跪求幫手，thx

restore to previous setting. probably crash on drivers

I may try now, thanks. But just wanna ask if restoring to the previous setting (aged for only 4 days) still works as the issue has repeatedly happened for more than a week

Reset to factory setting