"It was just last week that I took a woman home from the hospital who was 93 and she asked me if £15 would be enough for the fare. I said 'it is today love' and I only charged her £10... she said I'm getting my money tomorrow I will give you it and I told her 'I don't need it' that woman had worked all her life in the hospital and now she is worrying about getting home, this is what we are living in today. Then today I'm paying for a job to get done on my car which is another expense. It's overly frustrating."