2019 年係咁 reply 我,而我件野係外國網買,有單。你可以試下搵香港代理攪攪。
Hey XXXX,
Thank you for contacting Arc'teryx.
I am sorry to hear you are having a problem with your Arc'teryx product.
If you purchased your Arc'teryx product(s) at an authorized dealer in Hong Kong and you have proof of purchase, that dealer will facilitate your product service request.
Below is a list of authorized dealers in Hong Kong. *(proof of purchase is required)
Hill Rock Yan Tsang customer.service@hillrock.com.hk
Hong Kong Mountaineering Chung Yiu Ming ming@hkmtc.com
Mountain Services Mandy Leung info@mshk.com.hk
Orient Fair Alice aliceAuYeung@ofmail.com.hk
Massif Thomas Chan
massif.hk@gmail.com
OHIO Tweety ohio1998@hotmail.com
RacingThePlanet Margaret merchandising@racingtheplanet.com
If you purchased your Arc'teryx product(s) outside of Hong Kong or do not have proof of purchase, you may work directly with the Arc'teryx warranty department to submit your claim. You can contact us by phone 1-866-458-BIRD (2473) (Monday to Friday, 9am to 5pm, Pacific Time) or reply back to this email.
* (Please note that customers dealing with Arc'teryx directly will be responsible for shipping costs to Arc'teryx. Return shipping freight costs will be covered by Arc'teryx, but other customs or duties charges may be billed to the customer upon receipt in Hong Kong) *
Kind Regards,
Arc'teryx Service Team - Lindsay
ARC'TERYX Equipment
A Division of Amer Sports Canada Inc.