Hello,
As we informed you earlier, we have closed this account. Our records show that we previously closed an account of yours for violating the terms of our Conditions of Use agreement. When we close your account for violating the terms of an agreement, you cannot open a new account or use another account to place orders on our site.
After a thorough review, we have decided not to restore your full access to this account. You will not be able to place orders on our site.
Any digital content that you purchased with this account is still available to you. To access the content, click the Manage Your Content and Devices link on the menu Your Account on Amazon.com.
To learn more about our policies, go to Amazon.com Conditions of Use:
https://www.amazon.com/conditionsofuse
If you would like to appeal this decision, reply to this email to reach an account specialist. Our Customer Service team can only confirm that we sent this message and help you with technical issues. They cannot reverse this decision or share more details on this matter.
Account Specialist
Amazon.com
https://www.amazon.com