CableMod responds quickly to burnt 12VHPWR cable report - Offers support immediately
After what feels like months of silence on the matter, reports of 12VHPWR cable problems are back on the agenda, this time affecting a custom 12VHPWR cable from CableMod.
In this case, a user of an RTX 4090 graphics card failed to fully seat their CableMod 12VHPWR cable, resulting in thermal strain within the compact connector. When the RTX 4090 user reported his issues on Reddit, CableMod quickly responded and promised to make things right with the user. Thankfully, the Redditor's RTX 4090 is undamaged, and CableMod has already offered to replace the user's burnt 12VHPWR cable.
In a post on Twitter, a CableMod representative has confirmed that their "cable wasn't plugged in properly in this case" and that this instance of cable burning is a "one off". Based on this information, we can assume that this user's 12VHPWR cable would not have been damaged if it was properly inserted.