I don't know anything about credit score. Someone can help you here though.
https://www.equifax.com/personal/education/credit/score/how-to-check-credit-score/
In addition to checking your credit scores, it’s a good idea to regularly check your credit reports to ensure that the information is accurate and complete.
You’re entitled to a free copy of your credit reports every 12 months from each of the three nationwide credit bureaus by visiting
www.annualcreditreport.com. You can also create a myEquifax account to get six free Equifax credit reports each year. In addition, you can click “Get my free credit score” on your myEquifax dashboard to enroll in Equifax Core Credit™ for a free monthly Equifax credit report and a free monthly VantageScore® 3.0 credit score, based on Equifax data. A VantageScore is one of many types of credit scores.
If you find information you believe is inaccurate or incomplete on your credit reports, contact the lender or creditor. You can also file a dispute with the credit bureau that provided the report. At Equifax, you can create a myEquifax account to file a dispute. Visit our dispute page to learn other ways you can submit a dispute.