小弟用左Apple products 好多年,之前曾經買左部 2018 IPAD PRO 開唔到機 保養期係店內 換番新機,而且D 職員都好nice. 我對 Apple 保養好有信心,
如是者我前排買左 2020 IPAD PRO, 又係開唔到機,咁我拎去apple 店check機,個職員話可以幫我換新機,但咁岩無貨, 7-14日寄落Apple 店到時叫我拎機,咁我就話直接寄落我地址,佢話OK,最後仲講話幫到你係我榮幸。
點知,過2日我收到Email,
Our system records indicate for Apple to be able to proceed with your repair request, we require you to submit a valid proof of purchase.
Please reply to this email with a copy of the below listed device's proof of purchase within 7 days to enable us to proceed further with your repair request.
*Please be informed that submission via web link is not acceptable.
If we do not receive a response within 7 days, we will return the unit(s) to you.
換句話說,佢要我提供購買證明先寄新機俾我,我用左apple 咁多年,從未試過咁既。
我部機有code碼,係保養期內,點解無單據唔可以做保養? 同埋當初如果apple 店有現貨一早幫我換左啦。
好彩我有購買單據,但真係好彩。 如果無咁點? 佢話無就還番壞機比我,保養期內都唔會有保養,大家要小心!
近排發覺D 職員扮nice 多左,D口氣好那西,好似變左質咁。雖然呢個唔係重點。