Coordinate the application of the Attention and Operation Model in Branch
Promote the products / Services of the Institution in the clients' yard and intensify with the clients the promotion to make the use of self-service means.
Coordinate adequately the material resources and the employees of the Branch.
Efficiently contribute with the control and security functions with the personnel designated as responsible for this function.
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Perform efficient and accurate banking transactions including, managing cash supply for the branch, processing incoming/outgoing cash deposits
Requirements:
2-4 years of experience in customer service
Consistently demonstrates clear and concise written and verbal communication
Able to build connection between our digital platform and our clients
Remodeling our clients banking behavior in embracing digitization
Education:
Bachelor's/University degree or equivalent experience
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