打返黎話今次破例唔洗俾$150 檢查費 但零件檢查完再另外收
晒撚氣
屌佢都廢事
反正都拎左機上大陸搞
[狙擊LG行動] Nexus 5x bootloop 苦主大聯盟
:O)
210 回覆
30 Like
1 Dislike
屌佢都廢事
反正都拎左機上大陸搞
打返黎話今次破例唔洗俾$150 檢查費 但零件檢查完再另外收
晒撚氣
屌佢都廢事
反正都拎左機上大陸搞
仲要講到破例皇恩浩蕩咁
打返黎話今次破例唔洗俾$150 檢查費 但零件檢查完再另外收
晒撚氣
屌佢都廢事
反正都拎左機上大陸搞
仲要講到破例皇恩浩蕩咁
對LG真係好失， 想當年佢出OG GK 個陣幾有誠意，依家搞到*** 2.0咁
打返黎話今次破例唔洗俾$150 檢查費 但零件檢查完再另外收
晒撚氣
屌佢都廢事
反正都拎左機上大陸搞
仲要講到破例皇恩浩蕩咁
對LG真係好失望， 想當年佢出OG GK 個陣幾有誠意，依家搞到*** 2.0咁
打返黎話今次破例唔洗俾$150 檢查費 但零件檢查完再另外收
真係多撚謝你呀
Letter of Complaint: Bootloop Issue on Nexus 5X
Dear Sir / Madam,
I am writing to complain about the bootloop issue on Nexus 5X and the poor attitude of a staff named Ms Chow (Staff ID: 100590) in the LG Customer Care Centre.
I purchased a Nexus 5X on 24/11/2015 and I started to notice the phenomenon of random yet infrequent self-reboot a few months ago. I did not take any action though as I thought this is due to some minor software malfunction. However on 18/3/2017 my phone entered a bootloop. I made a phone call to the LG Customer Care Centre on 21/3/2017 to complain about this issue.
A staff named Ms Chow (Staff ID: 100590) answered my phone call with unacceptably poor manner. She mentioned that my 1-year warranty has expired and refused to take any action on this matter. She simply denied Nexus 5X has any issues and kept repeating the statement that nothing would be done given my warranty has expired. She claimed that free replacement is nonsense, regardless of the fact that there were cases of LG offering full refund or free replacement in other countries in the past even if the phones were out of warranty*. Irritated by the staff, I requested for an escalation to higher authorities and she promised that she would ask LG to contact me on the next day. However I still have not received any calls as of today, which proved the irresponsible manner of this staff.
Leaving aside the warranty issue, LG should at least acknowledge the bootloop bug and warn the users. This bootloop issue has actually been widely mentioned on the Internet and Google has even admitted this issue already#. The denial of acknowledgement to this issue is just total nonsense. Now a large number of Nexus 5X devices start to malfunction day by day and users who are not aware of this issue would lost all their data if no backup has been made. The impact can be significantly reduced should LG warn the 5X users as early as possible, yet disappointingly LG did not take any remedy action.
In terms of the warranty contract, indeed LG has no responsibility to provide free examination, replacement or refund given that the warranty has expired. However it is the morality of the business act of the company that matters. Reports of bootloop issues of LG G4 has occurred on the Internet as early as September 2015, and LG actually acknowledged a hardware issue shortly afterwards, which was generally believed to be the problem of the system on chip - Qualcomm Snapdragon 808. However, LG did not address this issue at all in the newer phone models and kept using the same system on chip on V10 and Nexus 5X, which is a highly possible reason of the large-scale bootloop issues observed on these newer phone models. Most importantly, most of the bootloop issues only occur slightly after the 1-year warranty period so that LG does not have to bear any contractual obligation. This apparent coincidence would unsurprisingly lead to the speculation that LG intentionally make the lifetime of the smartphones only slightly longer than 1 year so as to maximize its revenue.
Dear Sir / Madam,
I am writing to complain about the bootloop issue on Nexus 5X and the poor attitude of a staff named Ms Chow (Staff ID: 100590) in the LG Customer Care Centre.
I purchased a Nexus 5X on 24/11/2015 and I started to notice the phenomenon of random yet infrequent self-reboot a few months ago. I did not take any action though as I thought this is due to some minor software malfunction. However on 18/3/2017 my phone entered a bootloop. I made a phone call to the LG Customer Care Centre on 21/3/2017 to complain about this issue.
A staff named Ms Chow (Staff ID: 100590) answered my phone call with unacceptably poor manner. She mentioned that my 1-year warranty has expired and refused to take any action on this matter. She simply denied Nexus 5X has any issues and kept repeating the statement that nothing would be done given my warranty has expired. She claimed that free replacement is nonsense, regardless of the fact that there were cases of LG offering full refund or free replacement in other countries in the past even if the phones were out of warranty*. Irritated by the staff, I requested for an escalation to higher authorities and she promised that she would ask LG to contact me on the next day. However I still have not received any calls as of today, which proved the irresponsible manner of this staff.
Leaving aside the warranty issue, LG should at least acknowledge the bootloop bug and warn the users. This bootloop issue has actually been widely mentioned on the Internet and Google has even admitted this issue already#. The denial of acknowledgement to this issue is just total nonsense. Now a large number of Nexus 5X devices start to malfunction day by day and users who are not aware of this issue would lost all their data if no backup has been made. The impact can be significantly reduced should LG warn the 5X users as early as possible, yet disappointingly LG did not take any remedy action.
In terms of the warranty contract, indeed LG has no responsibility to provide free examination, replacement or refund given that the warranty has expired. However it is the morality of the business act of the company that matters. Reports of bootloop issues of LG G4 has occurred on the Internet as early as September 2015, and LG actually acknowledged a hardware issue shortly afterwards, which was generally believed to be the problem of the system on chip - Qualcomm Snapdragon 808. However, LG did not address this issue at all in the newer phone models and kept using the same system on chip on V10 and Nexus 5X, which is a highly possible reason of the large-scale bootloop issues observed on these newer phone models. Most importantly, most of the bootloop issues only occur slightly after the 1-year warranty period so that LG does not have to bear any contractual obligation. This apparent coincidence would unsurprisingly lead to the speculation that LG intentionally make the lifetime of the smartphones only slightly longer than 1 year so as to maximize its revenue.
I am strongly disappointed by LG's irresponsible manner in dealing with this incident. Google has agreed to offer full refunds for the affected Nexus 5X devices already, yet on the contrary LG's response is extremely disappointing. Lots of users complained on LG's Facebook page but LG decided to avoid answering all of these questions. Instead LG released new products despite the unsolved issues on old models.
I hereby urge the company to look into this matter seriously and demand the following actions to be taken by the company on or before HKT 31/3/2017 23:59:
1) To offer free replacement or full refund for all affected Nexus 5X devices regardless of their warranty terms, and
2) To exert sanctions on Ms Chow (Staff ID: 100590) and require Ms Chow to issue a written apology for her poor manner and negligence of duty.
If there are no proper actions taken to deal with this matter properly before the aforementioned deadline, I would forward this complaint letter to the LG headquarters, Hong Kong Consumer Council and disclose this matter to the media. I reserve all rights to pursue legal action. Thank you for your attention.
Yours faithfully,
*https://productforums.google.com/forum/#!topic/nexus/c0XcSQGRI58
https://productforums.google.com/forum/#!topic/nexus/rkZP6-NtXzg
# https://productforums.google.com/forum/#!topic/nexus/kaMOvuf093Q
I hereby urge the company to look into this matter seriously and demand the following actions to be taken by the company on or before HKT 31/3/2017 23:59:
1) To offer free replacement or full refund for all affected Nexus 5X devices regardless of their warranty terms, and
2) To exert sanctions on Ms Chow (Staff ID: 100590) and require Ms Chow to issue a written apology for her poor manner and negligence of duty.
If there are no proper actions taken to deal with this matter properly before the aforementioned deadline, I would forward this complaint letter to the LG headquarters, Hong Kong Consumer Council and disclose this matter to the media. I reserve all rights to pursue legal action. Thank you for your attention.
Yours faithfully,
*https://productforums.google.com/forum/#!topic/nexus/c0XcSQGRI58
https://productforums.google.com/forum/#!topic/nexus/rkZP6-NtXzg
# https://productforums.google.com/forum/#!topic/nexus/kaMOvuf093Q
好耐冇做過英文作文
終於有時間寫左出黎
終於有時間寫左出黎
lg 真係算9數
5x boot loop
v10 lcd都烙印殘影mon + bootloop
g4又bootloop
部部機都有hardware問題仲有人當lg係神機
5x boot loop
v10 lcd都烙印殘影mon + bootloop
g4又bootloop
部部機都有hardware問題仲有人當lg係神機
我部5x唔係bootloop,係着唔到機+差電無反應,喺未知咩事之前唔想俾150仲要俾佢撚狗
lg 真係算9數
5x boot loop
v10 lcd都烙印殘影mon + bootloop
g4又bootloop
部部機都有hardware問題仲有人當lg係神機
港豬呀嘛我就以後打死都唔買LG㗎啦
出去整都無咁撚嬲
屌你老母LG真係好撚廢
用過4X 同 佢代工既NEXUS4之後真係永不錄用
4X第一部四核機可以慢過我之前部NEXUS S
NEXUS 4又可以半年就壞lock掣 重要換完唔夠一兩個月又開始時得時唔得 但唔得閒攞去整
結果過左保養之後 直頭禁唔到 無反應 開唔到機
正式玩完
屌你老母垃圾LG 送都唔撚用 放返出去
用過4X 同 佢代工既NEXUS4之後真係永不錄用
4X第一部四核機可以慢過我之前部NEXUS S
NEXUS 4又可以半年就壞lock掣 重要換完唔夠一兩個月又開始時得時唔得 但唔得閒攞去整
結果過左保養之後 直頭禁唔到 無反應 開唔到機
正式玩完
屌你老母垃圾LG 送都唔撚用 放返出去
打返黎話今次破例唔洗俾$150 檢查費 但零件檢查完再另外收
晒撚氣
屌佢都廢事
反正都拎左機上大陸搞
仲要講到破例皇恩浩蕩咁
對LG真係好失望， 想當年佢出OG GK 個陣幾有誠意，依家搞到*** 2.0咁
由LG GK開始已經永不錄用，LG仆街死啦
打返黎話今次破例唔洗俾$150 檢查費 但零件檢查完再另外收
晒撚氣
屌佢都廢事
反正都拎左機上大陸搞
仲要講到破例皇恩浩蕩咁
對LG真係好失望， 想當年佢出OG GK 個陣幾有誠意，依家搞到*** 2.0咁
由LG GK開始已經永不錄用，LG仆街死啦
之前係 Google Store 買左兩部 5x ，未出現 bootloop ，可唔可以退錢？對 LG 已經失去信心
之前係 Google Store 買左兩部 5x ，未出現 bootloop ，可唔可以退錢？對 LG 已經失去信心
如果係喺Google store買嘅就唔驚嘅 就算過保如果有bootloop Google係肯退錢嘅 所以我覺得你可以繼續用住先
之前係 Google Store 買左兩部 5x ，未出現 bootloop ，可唔可以退錢？對 LG 已經失去信心
如果係喺Google store買嘅就唔驚嘅 就算過保如果有bootloop Google係肯退錢嘅 所以我覺得你可以繼續用住先
要點做先退 bootloop已過保 Google store 買
之前係 Google Store 買左兩部 5x ，未出現 bootloop ，可唔可以退錢？對 LG 已經失去信心
如果係喺Google store買嘅就唔驚嘅 就算過保如果有bootloop Google係肯退錢嘅 所以我覺得你可以繼續用住先
要點做先退 bootloop已過保 Google store 買
上google play 搵返香港個邊個聯絡電話
lg期期bootloop都仲有人中伏
我係外國鋪頭買
之前bootloop咗攞去整 等咗三個月先攞得返部機
不過免費 (未過保)
之前bootloop咗攞去整 等咗三個月先攞得返部機
不過免費 (未過保)
我係外國鋪頭買
之前bootloop咗攞去整 等咗三個月先攞得返部機
不過免費 (未過保)
外國差唔多啦 我澳洲都係