我同韓國嗰邊投訴咗 佢哋話唔關佢哋事 叫我聯絡返香港三星
Hello, sir.
I'm in charge of Samsung Electronics' mobile phone products.
Thank you for always using our Samsung Electronics products.
For overseas mobile phones you have inquired, the specifications for S/W and H/W are designed according to the country characteristics.
Because they are all different from domestic products, International Warranty does not apply.
Information or specifications of overseas products are not confirmed by the domestic e-mail consultation department.
Unfortunately, our e-mail consultation department will repair and purchase parts for Korean-flavored products.
We are informing you about material parts and service cost.
Please understand that we are unable to help you because we have not confirmed the contents.
As it may be a hassle, we recommend that you contact our Customer Service Center in the country of release.
※ Please refer to the route below for information on accessing overseas homepages.
http://www.samsung.com/sec/function/ipredirection/ipredirectionLocalList/
Access → Select the appropriate country."
I hope the problem is resolved well.
Thank you.
Have a happy day.